Frequently Asked Questions

Have Questions? We’ve Got Straight Answers.

When you’re facing property damage, it’s natural to have questions. At All Dry Services, we believe in providing clear, honest information to help you make the best decisions. Below are answers to some of the most frequently asked questions from our customers.

Yes. We’re available 24/7 for water, sewage, flooding, and other emergency restoration needs.

In most cases, our team can be on-site within hours — often much sooner — depending on your location.

Coverage depends on your policy and the cause of the damage. We work directly with your insurance provider and can help guide you through the claims process.

Every situation is different. Minor water damage may be resolved in a day or two, while major mold remediation could take several days or weeks. We’ll provide a timeline once we’ve assessed your property.

Some molds can trigger allergies or respiratory issues, especially for those with preexisting conditions. Our team uses safe, effective methods to remove mold and prevent it from returning.

If it’s safe to do so, shut off water sources, avoid affected areas, and turn off electrical systems in water-damaged zones. We’ll take over from there.

Not always. For minor damage, you can typically stay home. For more severe cases — such as heavy mold or sewage cleanup — we may recommend temporary relocation for safety.

We use industry-leading tools such as air scrubbers, commercial dehumidifiers, HEPA vacuums, moisture meters, and thermal imaging technology.

No, we do not offer restoration services relating to fire damage.

Still have questions? Contact our team — we're happy to help.