At All Dry Jacksonville, we know that when disaster strikes—whether it’s water damage, mold, or a sewage spill—it’s never just about the mess. It’s about the people affected. That’s why our mission goes beyond restoration. We’re here to restore peace of mind.
To understand what drives our team, we sat down with Todd Marshall, President of All Dry and proud owner of All Dry Jacksonville, to learn how it all began, what makes the company unique, and why he and his wife, Harmony, chose to bring All Dry to Northeast Florida.
From Corporate Careers to Local Community Leaders
Before opening their All Dry franchise, Todd and Harmony were both pursuing successful corporate careers. But after moving to Jacksonville, they felt called to do something more personal—something with purpose.
“We explored several different business opportunities,” Todd shared. “But All Dry immediately stood out. It wasn’t just about the technical work—it was about being there for people during some of the hardest days of their lives.”
With a shared passion for service and the support of a strong national brand, Todd and Harmony found the perfect opportunity to turn their values into action.
A Brand Built on Heart
All Dry was founded in Jupiter, Florida, by Matt Koontz, who saw a major disconnect in the restoration industry. While most companies focused only on technical execution, there was little emphasis on customer experience and care.
That vision changed in 2019 when All Dry began franchising, with a mission to bring compassion, professionalism, and reliability to homes and businesses across the country. Since then, the brand has expanded to more than 500 territories in 38 states—and growing.
What Makes All Dry Jacksonville Different?
“It’s our approach to customer care,” Todd explains. “We don’t just show up with equipment—we show up ready to help. We treat every client like family.”
At All Dry Jacksonville, every technician is trained not just in the latest restoration techniques like water damage mitigation, mold remediation, and structural drying, but also in empathy, communication, and professionalism. It’s this balance of skill and compassion that sets them apart.
Proudly Serving Northeast Florida
All Dry Jacksonville is based in Northeast Florida, with a service area that stretches down to Flagler Beach. They cover a wide territory, including Duval, St. Johns, and parts of Nassau, Putnam, Clay and Flagler Counties.
Whether it’s a leaky roof, a moldy crawl space, or a burst pipe, the All Dry Jacksonville team is ready to respond—fast, 24/7.
A Clear Vision for the Future
Looking ahead, Todd is focused on sustainable, meaningful growth.
“We want to grow,” he says, “but only in ways that strengthen our ability to serve. Whether it’s expanding into new services or investing in our team, we’re committed to keeping the customer experience at the heart of everything we do.”
Need Emergency Help with Water Damage or Mold?
If you’re dealing with a water, mold, or sewage emergency in Northeast Florida, All Dry Jacksonville is just a phone call away. We’re here to bring fast relief and lasting peace of mind—with professionalism, compassion, and care.