At All Dry Jacksonville, we believe in more than just drying out walls and cleaning up after disasters—we believe in restoring peace of mind. Behind every water leak or mold outbreak is a family or business dealing with the unexpected. That’s where our story begins.
We recently sat down with Todd Marshall, President of All Dry and local owner of All Dry Jacksonville, to talk about how the company got started, what makes it different, and why he and his wife, Harmony, chose to bring All Dry to Northeast Florida.
From Corporate Life to Community Impact
Before launching their All Dry franchise, Todd and Harmony Marshall were both working in corporate roles. But after relocating to Jacksonville, they felt the pull toward something more meaningful—something that allowed them to give back and build a business rooted in service.
“We looked at several different opportunities,” Todd recalls, “but All Dry stood out right away. It wasn’t just about equipment and cleanup—it was about helping people in some of the worst moments of their lives.”
That core mission, paired with strong franchise support and a people-first culture, made All Dry the perfect fit.
A Company Founded on Compassion
All Dry was originally founded in Jupiter, Florida, by Matt Kuntz, who recognized a major gap in the restoration industry: customer care. While many companies focused solely on technical work, Kuntz envisioned a business that prioritized the human side of disaster recovery.
The company began franchising in 2019, and in just a few short years, it has grown to over 500 territories across 38 states.
What Makes All Dry Jacksonville Different?
“Customer care is what sets us apart,” says Todd. “We’ve built our team around empathy. Of course, we’re highly trained in water damage restoration, mold remediation, and structural drying—but just as important is how we treat people.”
All Dry Jacksonville technicians are not only trained in the latest restoration techniques, but also in how to serve clients with compassion, clear communication, and integrity. The goal is simple: to make a stressful situation a little easier by being a company people can trust.
Serving the First Coast—and Beyond
All Dry Jacksonville proudly serves Northeast Florida, covering a wide region from St. Mary’s, Georgia down to Flagler Beach. Their service area includes Duval, St. Johns, and parts of Putnam and Flagler Counties.
Whether it’s a flooded kitchen, a crawl space full of mold, or a sewage backup, the team is ready to respond 24/7.
A Future Focused on Meaningful Growth
When asked about the future, Todd emphasizes quality over quantity. “We’re focused on the right kind of growth,” he explains. “That means expanding our services, improving our response times, and continuing to invest in our team. But we’ll never lose sight of what matters most—our customers.”
Need Help After Water Damage or Mold?
If you’re facing a disaster at home or work, All Dry Jacksonville is here to help. Reach out anytime for fast, professional service that puts you first.